Uses › Getting it right
Setting business hours for your AI receptionist
At 3am it should know you're closed. Without hours it answers the same at midnight as at midday.
What a call sounds like
Thanks for calling — the office is closed right now, we open again Monday at 9.
Can I leave a message?
Of course. What should I tell Jordan?
It tells people when you open instead of promising you'll call right back.
Setting it up
Settings → Your Agent → Reception Desk → Business hours. Choose whether after-hours callers get the assistant anyway or go to voicemail.
Everything above is configured in the app under Settings › Your Agent. Your assistant uses what you tell it on every call — so the more it knows about set your hours work, the fewer calls come back to you.
Why not just give out your own number?
Because you can't take it back. A second line is a number you can hand out freely, hang up on, and release if it ever attracts the wrong attention — while your personal number stays with the people who already have it.
People also set it up for
Pick a number, tell your assistant what you know, and hand it out.
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