Uses › Getting it right

Setting business hours for your AI receptionist

At 3am it should know you're closed. Without hours it answers the same at midnight as at midday.

What a call sounds like

Thanks for calling — the office is closed right now, we open again Monday at 9.

Can I leave a message?

Of course. What should I tell Jordan?

It tells people when you open instead of promising you'll call right back.

Setting it up

Settings → Your Agent → Reception Desk → Business hours. Choose whether after-hours callers get the assistant anyway or go to voicemail.

Everything above is configured in the app under Settings › Your Agent. Your assistant uses what you tell it on every call — so the more it knows about set your hours work, the fewer calls come back to you.

Why not just give out your own number?

Because you can't take it back. A second line is a number you can hand out freely, hang up on, and release if it ever attracts the wrong attention — while your personal number stays with the people who already have it.

People also set it up for

Pick a number, tell your assistant what you know, and hand it out.

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